Lahore: According to news reported on March 27, the provincial government has directed the Lahore Development Authority (LDA) to develop and launch an online system through its one-window cell to offer a variety of services to the public with improved efficiency and transparency in a way that saves their time and effort. Also, it was disclosed that the one-window cell will be open from Monday through Thursday from 10:30 AM to 2 PM and from Friday from 9 AM to 12 PM throughout the holy month of Ramadan.
At a meeting, Muhammad Ali Randhawa, the director general of the LDA and the commissioner for Lahore, emphasized the necessity of the LDA creating a mobile application that would make it easier for individuals to submit applications online. The meeting was informed that a sizable number of people submit applications to get completion certificates, building plans, and no-objection certificates, and to remove encroachments at the LDA's one-window cell every day. It was decided to create a thorough method to simplify these procedures.
During the meeting, the commissioner gave staff members further instructions to name a permanent focal point for the Housing Directorate at a one-window cell. To make the identification procedure easier, Randhawa recommended the officials use the E-Khidmat App and other information technology services.